Pregnancy Helpline: client work

31 May 2019

Alongside the Pregnancy Helpline work (profiled in our last edition), we offer practical support to
those who have given birth and are in difficult circumstances. When we moved premises this work
dipped: we were no longer in the same place for our clients and we also struggled with staffing due
to illness. Praise God that there is now a family services team with a number of volunteers and
regular contact is being established with service users who are recommending us to their friends in
need of baby clothes and equipment. Here is some client feedback: ‘Staff (were) very helpful in
helping me find all the necessary items that I needed. Thanks a lot.’ ‘Good staff. Helpful and
supporting me with what I want. I appreciate it.’ ‘It is a very very good service.’